Your health data, treated with care.

1. Introduction

This Privacy Policy describes how PillRem ("we," "us," or "our") collects, uses, and handles your information when you use the PillRem iPhone application (the "App") and our website at pillrem.com (the "Site"). By using PillRem, you agree to the terms described below.

PillRem is designed as a personal medication reminder and adherence tracker. We treat the information you entrust to us as sensitive health data and build our product with privacy as a default, not an opt-in.

2. What we collect

2.1 Information you provide directly

• Medication data: names of medications, dosages, schedules, pill shapes and colors, and dose history. This is stored locally on your device using Apple's SwiftData framework.
• Profile data: names, avatars, and profile types (self, dependent, pet) you create inside the App.
• Health metrics: blood pressure, blood sugar, temperature and other measurements you log voluntarily.
• Account data (optional): if you choose to create an account for backup or sync, we collect your email address and an encrypted password hash via Firebase Authentication.
• Onboarding answers: the goals and pain points you select during setup to personalise your experience.

2.2 Information collected automatically

• Crash reports and diagnostics (optional): if enabled in your iOS settings, Apple may share anonymised crash logs with us to help improve stability.
• Device information: we may collect iOS version, device model, and app version when you contact support or when diagnostics are enabled.

What we do NOT collect: we do not collect your location, contacts, photos, browsing history, advertising identifiers, or any data unrelated to the core functioning of the App.

3. How we use your information

We use the information we collect only to:

• Provide core App features — reminders, adherence tracking, health metric logging, and PDF report generation.
• Authenticate you and keep your account secure (if you create one).
• Respond to support requests.
• Fix bugs and improve reliability (via optional crash diagnostics).
• Comply with legal obligations.

We do not use your data for advertising, behavioral profiling, or training third-party AI models.

4. How your data is stored

PillRem follows a local-first architecture:

• On-device by default: medication data, dose logs, profiles, and health metrics are stored in the App's private SwiftData store on your iPhone. This data is protected by the device's standard file encryption (enabled when a passcode is set).
• Optional cloud backup: if you create an account and enable sync, your data is backed up via Firebase (a service provided by Google LLC), encrypted in transit (HTTPS/TLS) and at rest.
• No analytics backend: PillRem does not use a general-purpose analytics SDK. We do not track app opens, button taps, or user journeys beyond what is necessary for the App to function.

5. Sharing with third parties

We share data only with these carefully chosen processors, strictly for the purposes listed:

• Apple Inc. — App distribution (App Store), local push notifications, and optional diagnostics. Governed by Apple's Privacy Policy.
• Google LLC (Firebase) — account authentication and optional cloud backup for users who sign up. Governed by Firebase's Privacy Policy.

We do not sell or rent your personal information to anyone. We do not share your health data with advertisers, data brokers, insurance companies, employers, or any other third parties.

The only other times we might disclose your information are when required by law (e.g. a valid court order), or to protect the rights, property, or safety of PillRem, our users, or the public.

6. Your rights and choices

• Access: you can view all your medication data inside the App at any time.
• Export: you can generate and export PDF reports of your medication history and health metrics.
• Deletion: deleting a medication, profile, or your account removes that data from your device immediately. If you have cloud backup enabled, it is also removed from Firebase.
• Opt-out of diagnostics: you can disable crash reporting from your iOS Settings under Privacy & Security → Analytics & Improvements.

7. Children's privacy

PillRem is intended for use by adults aged 17 and older, matching its App Store age rating. We do not knowingly collect personal information from children under the age of 13. Parents and guardians may use PillRem to track medications for their children via the Dependent profile type, in which case the parent is responsible for the data entered.

If you believe a child under 13 has provided personal information directly, please contact us at privacy@pillrem.com and we will delete it.

8. Regional rights

8.1 California residents (CCPA / CPRA)

If you are a California resident, you have the right to know what personal information we collect, the right to delete personal information we hold, the right to correct inaccurate information, and the right to opt out of sale or sharing. PillRem does not sell or share personal information as defined under the CCPA.

8.2 European Economic Area and UK (GDPR)

If you are in the EEA or UK, you have the right to access, rectify, erase, restrict processing of, and port your personal data, as well as the right to object to processing and to lodge a complaint with a supervisory authority. The legal basis for our processing is your consent and the performance of our contract with you.

9. Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by revising the "Last updated" date at the top of this page and, when appropriate, through an in-app notice. Continued use of PillRem after changes means you accept the updated policy.

10. Contact us

Questions, concerns, or requests? Email us at privacy@pillrem.com and we'll respond within 7 business days.

This privacy policy is provided as a template and reflects PillRem's general practices. If you have specific legal questions about your rights, we recommend consulting a qualified attorney in your jurisdiction.